Introduction to Negotiation

Negotiation is a skill used for both business purposes such as with clients, stakeholders and suppliers, as well as in our personal lives, such as buying a car or a house. Negotiation is often seen as a means to benefit ourselves rather than both parties, and is therefore open to misuse. This practical course explores, and allows you to practice, negotiation with a view to ensure a fair and mutual outcome for both parties.

On this course you will learn to:

  • Accurately describe the difference between negotiation and selling, using the activity provided
  • Explain the importance of adapting your behaviours during negotiation, using the information provided
  • Demonstrate how to plan and prepare for negotiations during the activity

Aligned with UK-SPEC competence:

D: Communication and inter-personal skills

Course availability

Location Dates Duration Course code
London 31 May 2018 1 day ITNELO

Book now

Book by 31 March for the Early Bird rate

London 14 November 2018 1 day ITNKLO

Book now

Book by 14 September for the Early Bird rate

Alternatively, fill in our booking form and return it to pdcourses@theiet.org.

Terms and conditions of booking.


Member Price

Early Bird (two months in advance) £499

Standard £549

N.B. Prices subject to VAT

Non-Member Price

Early Bird (two months in advance) £599

Standard £649

N.B. Prices subject to VAT

Who should attend

This introductory course would benefit anyone new to negotiation; finds negotiation daunting or is required to negotiate in their day-to-day role. This is a very interactive workshop

Course programme

  • What is negotiation?
  • Selling Vs. negotiation
  • Satisfaction
  • Adapting your behaviours
  • Take control - fair play – breaking points
  • Negotiation activity

Related training courses

Communicating for Success

The Art of Being Assertive

If you would like to book 5 delegates or more on to this course you may benefit from having this course delivered in-company

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