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ALL CAREER STAGES  |  UK-SPEC: D,E  |  90 MINUTES  |  ONLINE OR IN-PERSON  |  CPD: 1.5 HOURS  |  PRICE: FROM £0

Dealing with conflict training webinar

20 November 2026 | 10.30am - 12pm | online - Book your IET member place 20 November 2026 | 10.30am - 12pm | online - Book your non-member place

To book this as a group in-company course contact us to discuss your requirements.

Book your in-company course

About the training course

There will be certain times that we have to deal with difficult situations or 
people which may result in conflict in the workplace.

Dealing with these situations can be tricky and also quite stressful. This session aims to provide you with the fundamental skills to be able to handle conflict in a calm and assertive manner.

Who should attend?

Anyone who has had to deal with conflict in the workplace or is finding certain situations or people challenging would benefit from attending. 

Topics covered

  • What causes conflict?
  • Conflict handling styles
  • Communication

Course objectives

  • Using the material provided, analyse and record the reasons why conflict occurs and how you can control your response to it
  • Using the information provided, correctly identify which conflict handling style to use depending on the situation

Pricing

Member - Free

Non-member - £49
Group booking discounts

Available discounts:

  • 5% discount for 3 - 5 delegates - Promo code PDCOUGR3TO5
  • 10% discount for 6+ delegates - Promo code PDCOUGR6PLUS
Terms and conditions

All prices are per person.

By attending this event, you’re helping to support the IET’s charitable mission, helping to inspire, inform and influence the global engineering and technology community, to engineer a better world.