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ALL CAREER STAGES  |  UK-SPEC: D,E  |  90 MINUTES  |  ONLINE  |  CPD: 1.5 HOURS | PRICE: FROM £0

Art of being assertive training webinar

24 October 2025 - Book your IET Member place 24 October 2025 - Book your non-member place

About the training course

Many of us find it difficult to say no. This often results in us being weighed down with extra work and ultimately feeling under pressure and undervalued. 

This introductory session aims to provide you with the basic skills to be more assertive, to ensure that your opinions are counted and that you can take control of your work/life balance.

Who should attend?

This introductory session would benefit anyone who finds it difficult to be assertive in situations or has to deal with people who are either too passive or aggressive. 

Topics covered

  • What is assertiveness?
  • Aggressive/submissive behaviour
  • Body language and personal space
  • Voice elements
  • Three steps to assertive behaviour

Course objectives

  • Using the material provided, analyse and record the reasons why conflict occurs and how you can control your response to it
  • Using the information provided, correctly identify which conflict handling style to use depending on the situation
Group booking discounts

Available discounts:

  • 5% discount for 3 - 5 delegates - Promo code PDCOUGR3TO5
  • 10% discount for 6+ delegates - Promo code PDCOUGR6PLUS
Terms and conditions

All prices are per person.

By attending this event, you’re helping to support the IET’s charitable mission, helping to inspire, inform and influence the global engineering and technology community, to engineer a better world.