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ALL CAREER STAGES  |  UK-SPEC: D,E  |  90 MINUTES  |  ONLINE OR IN-PERSON  |  CPD: 1.5 HOURS  |  PRICE: FROM £0

Art of being assertive training webinar

About the training course

Many of us find it difficult to say no. This often results in us being weighed down with extra work and ultimately feeling under pressure and undervalued. 

This introductory session aims to provide you with the basic skills to be more assertive, to ensure that your opinions are counted and that you can take control of your work/life balance.

Who should attend?

This introductory session would benefit anyone who finds it difficult to be assertive in situations or has to deal with people who are either too passive or aggressive. 

Topics covered

  • What is assertiveness?
  • Aggressive/submissive behaviour
  • Body language and personal space
  • Voice elements
  • Three steps to assertive behaviour

Course objectives

  • Describe and demonstrate the techniques used to effectively handle aggressive and submissive behaviours
  • Identify the key points of the assertiveness definition, using the slides
  • Correctly explain the three steps to assertive behaviour

Pricing

Member - Free

Non-member - £49

Group booking discounts

Available discounts:

  • 5% discount for 3 - 5 delegates - Promo code PDCOUGR3TO5
  • 10% discount for 6+ delegates - Promo code PDCOUGR6PLUS
Terms and conditions

All prices are per person.

By attending this event, you’re helping to support the IET’s charitable mission, helping to inspire, inform and influence the global engineering and technology community, to engineer a better world.

We’re upgrading our contact centre to make it quicker and easier for you to speak to the right member of our team.

From Thursday, 30 to  Friday, 31 October, our phone lines will be temporarily unavailable while we upgrade our systems. For any urgent enquiries during this time, please email membership@theiet.org and we’ll get back to you as soon as possible.

From Monday, 3 November, we’re moving to one central phone number for all enquiries. This change will make it easier to reach the right team quickly and improve your experience. 

Thank you for your patience as we improve how we connect with you.

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