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Customer message for webshop delivery times

Thank you for your interest in IET books. Due to the ongoing situation in the UK regarding COVID-19 we, like many organisations, have changed our business processes in order to prioritise the safety and wellbeing of our staff. This means that we currently have reduced despatch and customer service response times so it may take a little longer to receive your order or to receive a response to an enquiry.

Please rest assured that we are still committed to providing the best possible service to our members and customers. We are shipping once a week from our warehouse and for current delivery time estimates, see below. However, as we are unaware of the impact caused by the current crisis on couriers and postal services throughout the UK and overseas, we politely ask for your understanding if the receipt of the item(s) you have purchased is delayed beyond the stated estimated timescales.

Please note, you can still order our eBooks. These are available to download as a complete book or by individual chapters as required. For Institutions and University Libraries, please refer to our eBook Collections. Visit the Digital Library or contact us at sales@theiet.org for the latest discounts and offers.

For digital versions of the IET Wiring Regulations, guidance and IET Codes of Practice, visit our Digital subscriptions web page or contact ewooderson@theiet.org for more information.

We thank you for your patience and understanding.

Best wishes

Giles Grant
Director of Knowledge Services and Solutions
The Institution of Engineering and Technology

Please see below for estimated delivery times
UK Allow up to 28 days for delivery
EU Allow four to six weeks for delivery
Rest of world Allow six to eight weeks for delivery

All claims for non-receipt should be made within three months of the invoice date. No credit or replacement copies will be issued after this time.

Courier rates are available on request.

T: +44 (0)1438 767328
F: +44 (0)1438 767375
E: sales@theiet.org