The scope of the programme includes:
B: Design and development of processes, systems, services and products
C: Technical and commercial responsibility, management or leadership
28 March 2019
Book by 28 January for the Early Bird rate
|20 June 2019||1 day||CATPFLO||
Book by 20 April for the Early Bird rate
|14 November 2019||1 day||CATPLLO||
Book by 14 September for the Early Bird rate
Terms and conditions of booking.
Early Bird (two months in advance) £499
N.B. Prices subject to VAT
Early Bird (two months in advance) £599
N.B. Prices subject to VAT
This programme is designed for anyone in a technical role or who has come from a technical background and would like a commercial perspective to aid their work.
The course emphasises the collaborative nature of delivery and the need to offer value to customers.
This is a practical one-day course involving exercises, case studies, formal presentations and tutor-facilitated discussions.
Why this programme has been developed
Review of participants’ needs and objectives
2 That’s not my job!
How we see our own role in work
How other people see our role
Stakeholders: who are they and why do they matter?
The organisational backdrop
What is my role really?
3 Sales and marketing
Where does the money come from?
Where do we find customers?
The sales process
One-off sales versus repeat business
What something costs versus what the customer will pay
The value chain
Purpose of estimates
The problem with precision
Five estimating techniques
5 Change control
Can you just do this for me?
When being helpful leads to bankruptcy
How to deal with change requests
6 Risk management
Risk in projects
Risk in operations
Categories of risk
7 The value of intellectual property
Issues with sharing information
Commercial in confidence
8 Course review and action planning
Identify actions to be implemented individually
What actions should be implemented to improve working with non-technical people?
"Very interesting course, has increased my knowledge and confidence in dealing in a commercial environment."
"Very much enjoyed the group work. The presenter gave many lively examples and encouraged reflections from us. Very thought provoking."
"... The content was very well designed to give an overall insight about the commercial side of the business".
This course has received 100% positive feedback from previous attendees.*
Fundamentals of Project Management - this online introductory session, examines three fundamental elements of successful project management; Planning, Organising and Control and gives hints and tips on how to get your project started.
Finance and Accounting - this course will provide you with a grounding in the principles of accounting, an understanding of the terminology and an appreciation of the practical application of accountancy to help you develop your financial management skills.
If you would like to book 5 delegates or more on to this course you may benefit from having this course delivered in-company.
*from March 2018 to June 2018 based on feedback from 10 delegates.