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Introduction to negotiation

Price: From £598.80 How to book: Booking form
Duration: A day CPD hours: 7 hours
Study mode: Face to face
Dates: Find out more about In-company training

Negotiation is often seen to benefit ourselves rather than both parties and is therefore open to misuse. This practical course explores and allows you to practice negotiation with a view to ensure a fair and mutual outcome for both parties.

Who should attend?

This introductory course would benefit anyone new to negotiation; finds negotiation daunting or is required to negotiate in their day-to-day role. This is a very interactive workshop.

Course objectives

  • Accurately describe the difference between negotiation and selling, using the activity provided
  • Explain the importance of adapting your behaviours during negotiation, using the information provided
  • Demonstrate how to plan and prepare for negotiations during the activity
  • List in your workbooks, at least 3 key things to consider when negotiating.

Topics covered

  • What is negotiation?
  • Selling Vs. negotiation
  • Satisfaction
  • Adapting your behaviours
  • Take control - fair play – breaking points
  • Negotiation activity.
  • Competence D: Use of effective communication and interpersonal skills