ALL-CAREER STAGES | UK-SPEC: A,B,E | TWO DAYS | ONLINE OR IN-PERSON | CPD: 14 HOURS | PRICE: FROM £996
Contract management for practitioners training course
About the training course
This two-day programme gives key insights and understanding of contracting principles and the impact they have on business and operations.
The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in
commercial management; general audiences wanting to gain a basic understanding of commercial management.
Dr Ray Carter runs his own international training and development consultancy, specialising in procurement. A prolific author, his fourth book, Practical Contract Management, with Steve Kirby and Alan Oxenbury, was published in 2012. He has also had numerous articles and papers published in journals such as Supply Management and the Centre for Advanced Procurement’s Praxis publication.
Ray is Chairman of the Procurement Best Practice Forum, which is made up of many large blue-chip organisations, the purpose of which is to identify and disseminate supply chain management best practices. Ray’s now famous ‘10 Cs’ of supplier evaluation model, first published in 1995, has become an accepted model for the evaluation of suppliers and contractors and has been adopted by many organisations. It is also part of the CIPS level 4 syllabus.
In recent years, he has undertaken training and consultancy assignments across the UK and around the world for organisations such as DWP, NHS, Shell, Lucas Engineering and Systems, the Chartered Institute of Purchasing and Supply, BRC, Nederlandse Aardolie Maatschappijn BV, Abu Dhabi Company for Onshore Oil Operations (ZADCO), NDC, Ericsson, British Aerospace, Marconi, BBC, Magnox, Ordnance Survey, Chevron, Caspian Pipeline Consortium,
Tengzichevroil Company, Coca-Cola, Shell International BV, IMechE, African Development Bank, United Healthcare, MLM, SEPA, Yorkshire Water, East Lothian Council, Medway Council, National Grid, City of Bradford MDC, etc.
The programe addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to:
- Develop robust contract plans, including scope of work and award strategies
- Conduct effective contracting activities, including ITT, RFP, negotiated outcomes
- Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes
- Set up and maintain contract management systems
- Take a proactive approach to managing contracts
- Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates
- Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance
- Understand the approvals process and how to develop and present robust propositions
- Make appropriate use of best practice contract management tools, techniques and templates
- Contract administrators
- Focal points
- Contract officers
- Team leaders
- Commercial managers
- End-users
- Buyers
- Technical experts
- Proponents
- Project managers
- Finance staff
- Internal customers
… and other key stakeholders who need to collaborate with contract practitioners to manage contracts in an agile and collaborate manner.
Those seeking a refresher in this subject as well as those who wish to consolidate their practical knowledge and experience with a formal qualification would also benefit from taking part in this programme.
Day one
Introductions
- Aims
- Objectives
- Plan for the day
Commercial context
- Explaining the contracting context
- Define the key objective
- The importance of contact management
- Impact upon the business
Stakeholders
- How to undertake stakeholder mapping and analysis
- Shared vision concept,
- How to engage with HSE, Finance, Operations
Roles and responsibilities
- Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc
Initiating the contract cycle
- Overview of the contracting cycle
- Requirement to tender
- Methods
- Rationale and exceptions
Specifications
- Developing robust scope of works
- Use of performance specifications
- Output based SOW
Strategy and award criteria
- Developing a robust contract strategy
- Award submissions/criteria
Managing the tender process
- Review the pre-qualification process
- Vendor registration rules and processes
- Creation of bidder lists
- Evaluation, short listing, and how to use of the 10Cs© model template and app
Types of contract
- Classify the different types of contracts
- Call-offs
- Framework agreement
- Price agreements
- Supply agreements
The contract I: price
- Understanding contract terms
- Methods of compensation
- Lump sum, unit price, cost plus, time and materials, alternative methods
- Cost plus a fee, target cost, gain share contracts
- Advanced payments
- Price escalation clauses
Day two
Risk
- How to manage risks
- Risk classification
- Mitigation of contractual risks
Contractor relationship management session
- Effectively managing relationships with contractors,
- Types of relationships
- Driving forces?
- Link between type of contract and style of relationship
Disputes
- Dealing with disputes
- Conflict resolution
- Negotiation
- Mediation
- Arbitration
Contract management
- Measuring and improving contract performance
- Using KPIs and SLAs
- Benchmarking
- Cost controls
The contract II: terms and conditions
- Contract terms and conditions
- Legal aspects
- Drafting special terms
Managing claims and variations
- How to manage contract and works variations orders
- Identifying the causes of variations
- Contractor claims process
Completion
- Contract close-out process
- Acceptance/completion
- Capture the learning/HSE
- Final payments, evaluation of performance
Close
- Review
Early-bird
(ten weeks or over from event date)
Member - £996
Non-member - £1206
Standard
(four to ten weeks from event date)
Member - £1206
Non-member - £1416
Late
(up to two weeks from event date)
Member - £1416
Non-member - £1626
Available discounts:
- 5% discount for 3 - 5 delegates - Promo code PDCOUGR3TO5
- 10% discount for 6+ delegates - Promo code PDCOUGR6PLUS
All prices are per person.
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