EARLY / MID-CAREER | UK-SPEC: B,C,E | FULL OR HALF DAY | IN-PERSON
Problem-solving and decision-making (in-company) training course
This course can be delivered in-company or at IET Stevenage: Futures Place
About the training course
Solving problems and making decisions are key skills we demonstrate every day.
The way that we carry this out and how quickly we do so varies from one person to another. Some people are quick and decisive, while others need to reflect before deciding how to proceed.
It will also depend upon the impact on the final outcome.
This practical one-day workshop aims to look at the different techniques and approaches to give people a range of options when deciding upon the right approach for the right situation.
Scott Rumsey
Scott is a very experienced and passionate trainer and coach with over twenty years’ experience working in major organisations.
Scott is a Master Practitioner in Neuro-Linguistic Programming (NLP), an NVQ Assessor and an Internal Verifier. He is also accredited to deliver Facet5 feedback. Scott is an expert in personal development, particularly in the field of motivation, communication and how we think.
A popular and enthusiastic trainer, facilitator and coach, Scott revels in the opportunity to help people learn and flourish. He shows great empathy for his participants and creates a positive learning environment.
Scott works with people managers and team members facilitating interactive and engaging programmes.
Topics covered
The workshop can be customised to address a wide range of business topics. Common areas of focus include:
- The neuroscience behind decision making
- Analysing the root cause of key challenges
- Applying creativity to the problem-solving process
- Using objective judgment in decision making
- Making decisions during uncertainty
- Developing a problem-solving mindset
Course objectives
By the end of the workshop, participants will be able to:
- Understand some of the neuroscience behind making decisions
- Learn how to analyse the root causes of problems faced
- Discuss a range of creativity techniques for looking for solutions
- Discover how different tools can assist in the decision-making process
- Learn techniques for making quick decisions under pressure
Programme topics
The neuroscience behind decision making
- Thinking fast and slow
- Instant vs Considered decision making
- Making fast decisions under pressure
Analysing the root cause of key challenges
- Why it’s important to discover the root cause
- Professor Ishikawa’s fishbone diagram
- Applying the 5 Why’s technique
- Putting it into practice
Applying creativity to the problem-solving process
- Understanding the power of brainstorming
- Using alternative and creative brainstorming techniques
- The Walt Disney approach to take from idea to implementation
Using objective judgment in decision making
- Cost vs benefits analysis
- Forcefield analysis
- Putting it into practice
Making decisions during uncertainty
- Letting go of perfection
- Taking a dragonfly view
- Applying the 80/20 rule
Developing a problem-solving mindset
- Moving from fixed to a growth mindset
- Learning from our mistakes
- Experimentation vs risk aversion
Action plans / next steps
- What will you put into practice?
- Planning your next steps
All prices are per person.
By attending this event, you’re helping to support the IET’s charitable mission, helping to inspire, inform and influence the global engineering and technology community, to engineer a better world.