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ALL CAREER STAGES  |  UK-SPEC: D,E  |  ONE DAY  |  ONLINE  |  CPD: 7 HOURS | PRICE: FROM £499

Introduction to negotiation conflict training course

15 October 2025 | 9:30am - 4:30pm - Book your place

About the training course

Negotiation is a skill used for both business purposes such as with clients, stakeholders and suppliers, as well as in our personal lives, such as buying a car or a house. Negotiation is often seen to benefit ourselves rather than both parties and is therefore open to misuse.

This practical course explores, and allows you to practice, negotiation with a view to ensure a fair and mutual outcome for both parties. 

Who should attend?

This introductory course would benefit anyone new to negotiation; finds negotiation daunting or is required to negotiate in their day-to-day role. This is a very interactive workshop. 

Topics covered

  • What is negotiation?
  • Selling Vs. negotiation
  • Satisfaction
  • Adapting your behaviours
  • Take control - fair play – breaking points
  • Negotiation activity

Course objectives

  • Accurately describe the difference between negotiation and selling, using the activity provided
  • Explain the importance of adapting your behaviours during negotiation, using the information provided
  • Demonstrate how to plan and prepare for negotiations during the activity
  • List in your workbooks, at least 3 key things to consider when negotiating
Group booking discounts

Available discounts:

  • 5% discount for 3 - 5 delegates - Promo code PDCOUGR3TO5
  • 10% discount for 6+ delegates - Promo code PDCOUGR6PLUS
Terms and conditions

All prices are per person.

By attending this event, you’re helping to support the IET’s charitable mission, helping to inspire, inform and influence the global engineering and technology community, to engineer a better world.