Awards success for the IET’s UK venues

12 December 2012
IET Communications team
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IET Glasgow: Teacher Building

IET Glasgow: Teacher Building

Accolades for the Teacher Building and the whole IET Venues group.

The IET is pleased to announce that its Glasgow venue, IET Glasgow: Teacher Building, picked up the award for ‘Best Small Hotel / Venue’ at the recent UK Event Awards. These awards recognise the very best of Britain's events industry.

The win is great news for the Teacher Building team, and comes after a three-year programme of environmental improvement for the venue.

Recently introduced green measures include cutting gas and electric usage by 26 per cent, obtaining carbon neutral status and installing high-speed dedicated lines to encourage use of video-conferencing and reduce unnecessary travel for international delegates.

Shortly after the win was announced, venue manager Justin Livesey said: “We’re delighted to have scooped the award for 'Best Small Hotel/Venue' particularly as we’ve really focused on making both our venue and our customers’ event experience more environmentally friendly. After securing the 'Best Small Venue' in Scotland award in 2010, to now be recognised as the best small venue across the UK, demonstrates our growth over the last two years and puts us in a great position to kick off 2013.”

In addition to this accolade, the whole IET Venues group is on track to receive ‘Number 1 UK Venue Brand’ status in the BDRC Continental VenueVerdict Awards for an unprecedented third year in a row.

This is judged through 100,000 pieces of customer feedback across the country – with a field of competition including big brands such as etc. venues, Hilton Hotels, Park Plaza and De Vere hotels.

IET venues and events marketing manager Simon Timmis said: “Customer service is a critical part of our venue business and our positioning within the marketplace. Our customers have a huge range of choice, but being the number one brand in the UK really does speak volumes and differentiates us from our competitors.”

So far this year the group has a Net Promoter score of 78.2 and an overall customer satisfaction rating of 96 per cent.

For more information on IET Venues please visit www.ietvenues.co.uk.