See our conditions of booking which apply when booking an IET training course.
Bookings registered more than two months in advance of the first day of a course attract a discount of up to 20%. For example - for a course commencing 18 March, registration received before 18 January is eligible for the early booking discount, excluding CMI and PRINCE2 courses.
The IET’s customer services team will acknowledge receipt of registration but please note this does not confirm that the course is taking place.
Joining instructions will be sent 10-14 days prior to the course confirming details. We would advise you not to book travel or accommodation until you have received joining instructions.
Please contact us immediately if you do not receive an acknowledgement or joining instructions within the stipulated period. Tel: +44 (0)1438 765616.
Cancelling a course after registration or transferring to an alternative course will incur the below charges.
All courses except PRINCE2
32+ days before course start date: no charge
15 - 31 days before start of course: 50% of the full fee
0 - 14 days before start of course: 100% of the full fee
From date of acknowledgment, the cancellation charges are:
More than 20 working days before the course start date: £100 +VAT
11-20 working days before the course start date: 30% of the full fees
Within 10 working days of the course start date: 100% of the full fees
Transfers are only allowed for up to 3 months of the original course
start date and will incur the following charges:
More than 20 working days before the course start date - £50 +VAT
11-20 working days before the course start date: 15% of the full fees
Within 10 working days of the course start date: 50% of the full fees
Online LearningOnce booked, no refund will be given for our public online courses.
Substituting someone else to attend our courses in your place will incur the below charges.
All courses except PRINCE2
Administration fee of £30
An admin fee may apply
All cancellations, transfers and substitutions, subject to agreement, must be received in writing prior to the commencement of the course.
The IET reserves the right to cancel any course. In this case, the full fee will be refunded unless a mutually convenient transfer can be arranged.
The IET aims to offer fully accessible events to all its delegates. Please help us to accommodate any individual requirements that you may have by attaching a note to the registration form.
Bank transfers can be made, but please ensure the invoice number is quoted with the payment and allow five working days clearance. Bank account details are as follows:
Barclays Bank Plc
1 Churchill Place
The Institution of Engineering and Technology
Account Number 50480606
Bank Code Number 20-65-82
All course fees include lunch and refreshments excluding PRINCE2 and 1/2 day courses. All travel and accommodation is the responsibility of the delegate and the IET will not be responsible for loss of any expenses incurred by cancellation.