Step 10: Staff support for IET events

The previous 9 steps provide guidance to help support you in organising your event. If you feel you would benefit from some additional advice and support in organising an IET event, our Community Operations team would be happy to help.

IET Community Operations staff support

The IET Community Operation team is made up of event, marketing, and online specialists who are here to help IET communities achieve their goals.

The team is responsible for helping arrange and coordinate:

  • community events and activities
  • online activities such as webinars and webcasts
  • the development and maintenance of the community web presence
  • production of marketing and promotional materials

This service is delivered by working collaboratively with volunteers to identify when support and guidance is needed either directly from a member of the Community Operations team, or through the self-service tools and resources available.

We provide as much or as little support as required to ensure that each community receives relevant resources where it’s needed. Request for support will be assessed on a case by case basis.

The type of support available includes;

Pre-event support

  • budget advice
  • sourcing an appropriate venue
  • registration set up
  • IET online event calendar page set up
  • registration delegate packs
  • marketing to target audience
  • using the IET Marketing toolkit (a one stop shop for creating and ordering all marketing collateral and promotional items for your events)

On the day support*

  • registration desk set up and management
  • room set up
  • audio visual requirements (including speaker presentation slides)

* Due to the number of community events, on the day support cannot be guaranteed and will be considered on a case by case basis.    

Post event support

  • building online hot topic areas (event outputs)
  • sending email feedback (when Plus! for Events registration system is in place)

If you would like to find out more information about the support you can receive from the Community Operations team please contact our team through our central email address or via your Community Relationship Manager (if applicable).

Requesting resource from the IET for new activity

If you would like to deliver some activity on behalf of, or in partnership with, the IET there is one application form to complete.

Please see: Application process (New activity application) for further information.


IET Community events are supported by IET charitable funds and volunteer organisers are required to submit event metrics to the IET. Metric information on attendance figures is evidence that the IET is fulfilling its charitable remit.

Please see: Reporting metrics for community activities

Volunteer Gateway

The Volunteer Gateway is an area on the IET’s website dedicated to providing advice, information and practical resources to help community volunteers to provide knowledge sharing, content development and networking opportunities to ensure maximum engagement with members and the professional community.

Please see: Volunteer Gateway