Scope: This is a practical but stimulating handbook. Its aim is to help engineers, and others with a technical or numerate background, to communicate more effectively with non-engineers and non-technical people, chiefly in the context of business. Effective communication is essential for individual or corporate success in any discipline. The book gives a framework for planning a business communication, then deals with spoken and written formats, presentations and meetings and the use of IT. It is highly structured and there are questions and exercises for self-assessment and improvement.
All engineers, in both industry and academia.
Introduction; Communication and management; Saying it; Writing it; Presenting it; Business meetings; Using information technology; Conclusion.