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Inspec Customer Survey

Inspec Customer Feedback 2008

It would be appreciated if you could spare some time to answer a few questions about the Inspec database. We would like your views so that we can make improvements for the future.

1. One a scale of 1 to 5, where 1 is not at all satisfied and 5 is very satisfied, please could you rate the following aspects of Inspec:
not at all satisfied very satisfied

1 2 3 4 5
1.1 Quality of search results
1.2 Timeliness of material found
1.3 Consistency of coverage
1.4 Comprehensiveness of coverage

2. Overall satisfaction with Inspec?

not at all satisfied very satisfied

1 2 3 4 5


3. Do you use any other similar database?

Yes No
If yes, which is the one that you use the most?


4. For the database named in question 3, on a scale of 1 to 5 where 1 is not at all satisfied and 5 is very satisfied, please could you rate the following aspects?

1 2 3 4 5
4.1 Quality of search results
4.2 Timeliness of material found
4.3 Consistency of coverage
4.4 Comprehensiveness of coverage

 
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