We'll have a look at this and get back to you.
If I may suggest it, in forums it is often better to use quotes very sparingly. In emails, it can be useful, so that your correspondent can refer to the point to which you are responding. In a Web forum, that point is typically there in the previous message. Therefore, even without the present issue, quoting tends to make threads unnecessarily long and difficult to navigate. If the next author then quotes both messages, it gets very hard to find the part of his or her message that is saying something new.
Even if responding to a point several messages earlier, you can often quote just the contributor's name. For example, I have not quoted your message because it is enough for me to say this:
spinlondon - I agree, this is very annoying, and even though I have suggested a work around we need to look at it.
The Institution of Engineering and Technology