We've recorded some video onto a DVD using a Hewlett Packard laptop.
The video plays back on the laptop without any problems.
But it won't play back on our DVD player.
We don't have any problems playing other DVD's on the DVD player.

The make of the discs is Verbatum, marked: DVD-RW 4.7GB

The Sony DVD player is model No. DVP-NS30, on the front is written
12bit/108MHz (It's about 5 years old)

Any ideas?

Any help will be appreciated.

how are you trying to play back the video ? Have you authored it as a DVD or just copied the recorded video onto a data DVD ?

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Jake Greenland, CEng MIET.
CCIE #22595

Can you outline the software and steps you took to burn the disk? What format is the original video file?

You can a burn disk that will play on a computer but won't play in DVD player if you don't burn with the correct structure.

DVD disk should contain two folders:
VIDEO_TS
AUDIO_TS

In the VIDEO_TS folder there will be a series of .inf and .vob files. The actually video and audio is contained in the VOB files.

You must also ensure you've not burned it with a region type outside your region. Ideally make it regionless (Region 0) for maximum compatibility.

If you've simply burned the video files straight onto a disk then it won't have the files structure or format the DVD player will be looking for in its attempts to play the disk.

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Best wishes & regards

John A Thomson
allayit

The dvd is going into a standard Sony dvd player connected to a TV and we are pressing play. The screen is then telling us that there is no video or audio.
The video was originally downloaded from a video camera into the Hewlett Packard laptop then put onto the disc.

All I can tell you at the moment is that Windows 7 is installed on the computer and I assume the relevant software is contained within that to burn CD's.

The original video was downloaded from a Panasonic video camera onto the HP laptop.

I don't suppose this of much help. We'll have another go at burning a CD when we get the opportunity and note down the steps we take where we can.

See Johns response - you can't just dump a random video file onto a blank DVD and expect it to play [some off-brand dvd players will play a wider variety of video formats]. It needs to be converted to, or recorded as, MPEG-2 and then burned to the CD with all the correct disc structure.

You'll need some DVD authoring software to make it all work properly do a quick search for dvd authoring software and you'll find a whole bunch of them.

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Jake Greenland, CEng MIET.
CCIE #22595

Many thanks Jake.
Will look into all that

Mike

A further consideration is that some DVD players will only work with DVD-R discs, as opposed to DVD-RW or DVD+R/RW. I'm not sure if this is the issue with yours though (We had a Sony player from about 2002 and didn't recall probs, have a Panny now and it definately works with +R/RWs).

Verbatim does have a good record compatibility wise.

Even if you authored your DVD correctly Interlocked has a point

Sony is part of the DVD+RW Alliance
So your DVD-RW disc might not work.

This link might help as well.

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Ian Lowson MIET

Do or do not, there is no try!

It could be.
Some video on a DVD-R (Memorex) was sent to us before xmas and it worked fine on the dvd player.