Hi folks,

I have a brand new Electrolux EOB3400AOX (single oven) sitting in my kitchen; currently its only use is to store its own instruction manual in.

It could do with the wiring connecting up. 'Simple', I thought, until I looked at the terminal block on the back and discovered that the earth terminal has a blanking plate over it which prevents the earth core from being inserted, and the screw for this terminal won't budge (to the point of nearly breaking a screwdriver).

Having spoken to Electrolux, and spoken to the company who sold me the oven, who have done the same, they won't consider replacing it or accept that it is faulty unless I've paid a qualified installer to come round and fit it. But if the qualified installer agrees with me that it is faulty, they'll then reimburse the cost of this.

All seems a strange way of doing business to me, but I am left with two options:
1) can someone advise me of whether there is some other way of connecting the earth, which I have missed?
2) is there a friendly Part-P electrician in the St. Albans area who could pop round for 5 minutes one evening, to either connect the thing or put in writing that it needs replacing?

Thanks,
Phil

Are there any screws on the back of the oven with an earthing symbol marked?

Can you upload a photo of the said connector and post a link on here?

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M.I.E.T - Forfeited this due to The I.E.T's ridiculous membership rules!

Failing that, it's called a hole drilled with a suitable nut, bolt and washers (captive might be an idea).
But I can't believe that a metal cooker would be double insulated (you did ask that question, didn't you?)
What did the instruction book say - little picture with terminals? I have a feeling that it might be a 3 phase modified continental thing.

The manual says it requires a 3 core flex or TWE, so that's that question answered!

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Norman

I'll try to sort out a photo. The manual makes it very clear that it must be earthed. Phil

If you still require assistance, send a pm to me - I'm not too far from St. Albans.

Regards

Mike

Electrolux oven terminals Earth terminal on the left. As you can see, unlike the other two, the wire entry point is blocked off.

it looks to me like the screw is done up. as you undo it that solid part will go back into the cooker, its connected to the thread of the screw.
i suspect you need a bigger screwdriver.

Gary

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Specialised Subject. The Bleedin Obvious. John Cleese

I'm with gaz on this, looks tightened up, man up and turn it ANTI clockwise.

Haha.

If all else fails take it back for replacement.

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Dougie
Power Plus Electrical.co.uk

My mission is to live as long as possible......so far so good!

WD, cup of tea, hammer, good srewdriver, man required ! (sorry Zs)


Regards
Ady

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Resistance is futile.

Have you tried turning the screw clockwise? Which way do the other screw terminals turn to secure the cables into the terminals?

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M.I.E.T - Forfeited this due to The I.E.T's ridiculous membership rules!

Generally if you dont have a large flat screwdriver the xhead size for this particular type of terminal is PH3.

regards

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"Take nothing but a picture,
leave nothing but footprints!"
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"Oh! The drama of it all."
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"You can throw all the philosophy you like at the problem, but at the end of the day it's just basic electrical theory!"
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Should hopefully just unscrew for you with the right size driver, unless its been cross threaded in manufacture which isn't unheard of!

You're right, it works fine when you have the right screwdriver. Silly me!

In my defence, my tools are all over the place at the moment and the right one took some finding.

Thanks for your help.