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Topic Title: cancelling the service timer on a RZN 4404 KS panel.
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Created On: 20 July 2012 09:19 AM
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 20 July 2012 09:19 AM
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padwad

Posts: 76
Joined: 23 June 2008

Hello i carry out maintenance for a property management agent and some of these SHEV panels or AOV panels are fitted in some of these buildings These units are tested weekly by in house staff and we carry out a full test of the units every six months but one has come up with a flashing led fault and it is a reminder for a service.These panels are preprogrammed to start annoying anyone unlucky enough to be in that room by buzzing and flashing.Does anyone know the simple procedure for cancelling the service timer on a RZN 4404 KS panel. All batteries have just been replaced and both units are in perfect working order . The batteries are charging correctly and panels activate perfectly on mains and battery power.The vents work perfectly with a signal from the fire alarm also. The panels are D+H and i think were originally fitted by Dyer environmental. Any help appreciated . Patrick.
 20 July 2012 09:52 AM
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Avatar for OMS.
OMS

Posts: 19659
Joined: 23 March 2004

Is this the little yellow LED service lamp - it occurs after about 16 months from first installation - last time I looked, it can be reset but you need the manufacturers code key - and that is as rare as rocking horse s**t.

I left it up to the installers and suppliers to fight it out, but we insisted it be made available to the client (and onward to his appointed maintenance provider) - which eventually arrived.

Good luck with getting it - how's your German !!

regards

OMS

-------------------------
Failure is always an option
 20 July 2012 06:23 PM
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padwad

Posts: 76
Joined: 23 June 2008

It is the little led and a buzzer fitted in the break glass on the front of the panel. D+H who make the equipment just told me to get in touch with Dyer. Dyer were very helpful but said it would be £85 plus vat to reset the panel. I can't understand why it's such cloak and dagger tactics. The panels are simple enough and the actuators are just standard equipment but so called specialist companies are milking everyone. They will sell the products to you though.
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