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Consumer protection

A health and safety briefing provided by the IET.

European Law places an onus on all parties involved in supplying goods to the consumer to ensure that only safe goods are put onto the market?

NB: This article concerns the supply of goods not the electricity supply.

European Directives covering the supply of goods to the consumer do not limit liability to the last link in the supply chain (e.g. retailer or wholesaler). All parties concerned are equally responsible - manufacturer, agent, exporter, importer, wholesaler, factor, improver, shop-owner, stall holder. Goods in storage or transit, for example, on warehouse shelves ready for supply, are required to be safe.

There does not have to be payment for the goods - a court has found against a company that supplied an unsafe, free promotional gift.

Consumer protection (246 k)

Updated February 2015