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Connected Field Services

Course

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The Internet of Things is revolutionizing service. This talk will look at how Smart Connected products enables manufacturers to connect to their installed base of machines

Date and Time

21 February 2018 - 18:00-20:30

Location

Chelmsford, United Kingdom - icon_popup  (See map)

Organiser

Organised by the UK - East:Essex local network. Contact webmaster.essex@theiet.org for more information.


About this event

by Martin Gilday (Senior Vice President, Global Service, Elekta)

The Internet of Things is revolutionizing service. This talk will look at how Smart Connected products enables manufacturers to connect to their installed base of machines, directly monitoring performance, receiving early alerts and fixing problems remotely or dispatching field engineers and parts early to avoid mission critical production disruptions. Outages and downtime are minimized, calls to the service desk become obsolete, and most importantly, the customer views your product and your service as exemplary. Smart, connected products also create the possibility for entirely new offerings, where the outcome not the physical product—is what the customer buys. This is what many call “servitization” or “outcome-based service”.

ET event joint with CSES  

Programme

6 for 6.30 pm

Reasons to attend


Continuing Professional Development

CPD logo declaring this event can contribute 1 hours towards your Continuing Professional Development

This event can contribute towards your Continuing Professional Development (CPD) as part of the IET's CPD monitoring scheme.

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