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This two day, interactive, course has been designed to give you the necessary toolkit to ensure that the next time that you enter a negotiation you are able to do so with confidence to achieve a win-win situation. The skills of negotiation are invaluable to any individual and organisation. This course ensures you are fully prepared and confident in your new found negotiation skills. The successful negotiation course will provide opportunities for you to learn in your preferred way, plus work with like-minded colleagues to improve your results.

Objectives  

• How to use the negotiation process;
• the power of negotiation;
• direct application;
• knowing your limits;
• dealing with conflict;
• effective listening;
• identifying key skills on a negotiator.

Programme outline

• To explain negotiation skills and how to use them;
• key principles of successful negotiation;
• knowing your limits;
• questioning and listening skills;
• hints and tips for successful negotiation.

You are no longer able to register for this event.