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Electrical and electronic servicing

Electricians and service engineers specialise in servicing and repairing a range of electrical equipment.

The job

Switch on the TV… Wait. What's that? Why does the TV channel resemble an industrial scale snowstorm? Damn it, it looks like the TV's playing up again.

In times like this, we usually call someone out to service it (we tried counting ceiling tiles to pass the time instead, but it's quite boring). Electricians and service engineers specialise in servicing and repairing a range of electrical equipment - from the TV in your front room, to domestic appliances and even the signal and aerial systems in large blocks of flats.

While some people work on call, coming out all hours to fix broken dishwashers, dodgy microwaves and temperamental washing machines, there are also lots of people employed by manufacturers and high street retailers.

You could find yourself offering customer advice in a shop, piecing together the components in white goods or making sure that satellite boxes can pause and rewind live TV (no, we don't fully understand how it works either).

Fairly obviously, you'll need to know your way around a circuit board and have an interest in technology, but you'll need other skills besides. It takes analytical skills to work out what's causing an electrical or electronic item to stop working and practical skills to do something about it. And, if you're heading into people's homes, you'll need to be friendly and non-threatening. A lot of the work involves identifying cables and components by colour, so normal colour vision is important.

And we're sure we don't have to remind you, but electricity can be dangerous if you're not careful. You'll need to make sure you're fully aware of health and safety regulations before you can start prodding around in frazzled toasters.

Your apprenticeship

You'll complete an NVQ Level 2 in Electrical and Electronic Servicing, choosing one of three pathways: consumer / commercial electronic, domestic appliance servicing, or signal reception.

Your technical certificate will correspond with your NVQ. You'll also cover Level 2 key skills in Communication and Application of Number, and Level 1 Information and Communication Technology (ICT). As an optional unit, the apprenticeship also offers a certificate in Water Supply (water fittings).

Your advanced apprenticeship


NVQ Level 3 in Electrical and Electronic Servicing; Level 2 Key Skills in Communication, Application of Number and Information Technology; and a technical certificate in Electrical Electronics Servicing.

You can also complete optional courses in Water Supply (water fittings), Building Regulations, and a Certificate in Engineering.

Where next?

SummitSkills is responsible for this apprenticeship. For more information, visit SummitSkills [new window].


Reproduced from The Apprenticeship Guide [new window].

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