Data Process Manager

Job Summary

Reporting to the Marketing Insight and Analysis Manager and working in close liaison with the whole organisation to ensure there is accurate, clean and fit-for-purpose data to drive and support the IET’s strategic goals

Hours

35 hours per week

Location

Michael Faraday House, Stevenage

Main Duties and Responsibilities (not necessarily in priority order)

Create and develop the data strategy for the IET
Create and develop the strategy and plan for customer data collection and oversee its ongoing implementation
Ensure data integrity across the organisation by creating, defining and implementing data standards
Provide expert advice on Data Protection (including ownership of the IET’s Data Protection Policy) and ensure organisation-wide compliance
Develop and maintain the IET’s Data Protection Policy
Ensure adherence of all staff to agreed data standards
Work closely with the Information and Business Systems department to ensure effective policies are in place covering data standards
Develop and define effective processes for data cleansing and deduplication with input from key stakeholders
Develop, and oversee implementation of, a data migration strategy which focuses on the IET’s move to Darwin
Manage returned mail and make recommendations to the organisation on how to reduce the number of returned items
Ensure data capture points are compliant with IET Policies
To undertake any other duties and projects at the request of the line manager
To be familiar with Health & Safety and Fire policies for the department and to attend mandatory updates where required

This job description is intended as a general guide to the scope of the post and may change in line with the needs of the service or at the request of the line manager.

Person Specification

Essential

Educated to degree level or equivalent with relevant work experience in a data driven environment
Experience of developing and driving data strategies
Experience of working in a multi-functional organisation
Ability to identify problems
Strong analytical problem solver
Confident communicator
Proven ability to develop procedures
Strong analytical ability
An in depth understanding of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003
Excellent interpersonal skills, with the ability to communicate effectively with people at all levels, both verbally and in writing
Ability to organise and prioritise workload and to work to minimum supervision
Excellent IT skills, particularly MS Word, Excel, MS Outlook and email
Must be able to work effectively and positively in an environment of constant and rapid change

Desirable

Experience of working in a membership or service organisation
Experience of monitoring Data Protection compliance