Compliance Officer

To ensure the IET complies with existing regulations (including PCI-DSS, Sales of Goods Act and Data Protection) and internal policy and that new regulatory developments (that would impact the IET) and requirements are incorporated into the IET’s policy and procedures.

Job Details

Reports to: Head of Business Process and Change Management

Accountable to: Director Governance and Policy

Hours: 35 hours per week, exclusive of meal breaks, plus as many as required to fulfill the needs of the post

Band: C

Location: Michael Faraday House, Stevenage

Main Duties and Responsibilities (not necessarily in priority order):

  • Proactively initiate, develop, maintain and revise the compliance of operational policies, processes and procedures;
  • Develop and conduct training courses to raise awareness, embed new procedures or processes to prevent illegal, unethical, or improper conduct;
  • Be the compliance lead and manage the day-to-day operation of the compliance activities and develop innovative ways to improve the services;
  • Provide timely and relevant, regular and ad-hoc compliance reports as required both internally and to external stakeholders;
  • Keep up to date on relevant legislation, standards and regulatory related issues and provide strategic advice to the directors on the implications of new and changes to legislation;
  • Ensure appropriate support is provided to the IET strategic plan;
  • Assess and advise on the impact of legislation, standards and regulation on new business initiatives, contracts and projects, proposing solutions;
  • Provide regulatory advice, guidance and propose solutions in relation to IET’s products, operations and services;
  • Manage compliance issues and breaches, ensuring they are tracked to conclusion, escalating to senior management where appropriate;
  • Build relationships with stakeholders (internal and external) by communicating changes, providing advice support, training and solutions on relevant legislation, standards and regulatory issues;
  • Drive and embed a compliance culture within the organisation;
  • To comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties;
  • To undertake any other duties and projects at the request of the line manager;
  • To be familiar with IET policies and procedures, in particular the Health and Safety and Fire policies of the organisation and to attend mandatory updates where required.

This job description is intended as a general guide to the scope of the post and may change in line with the needs of the service or at the request of the line manager.

Person Specification:

Essential Criteria:

  • Demonstrable experience of working with operational, financial and quality assurance legislations and regulations (including PCI DSS, Sales of Goods Act, Data Protection);
  • Business Administration degree or equivalent or equivalent experience;
  • Demonstrable experience of working within a compliance role;
  • Excellent communication skills at all levels of the business including:
    • Written communication -  able to write clear and objective reports;
    • Provide tailored letters, e-mails, presentations and reports appropriate for the audience;
    • Verbal communication – able to translate and articulate complicated matters simply;
    • Presentation Skills – able to present to and train groups of people both internally and externally in operations and compliance;
  • Analytical and investigative skills in order to identify areas of non-compliance to determine root causes, key risks and challenges to the IET’s businesses, propose changes and identify opportunities;
  • Ability to persuade and influence and to change attitudes and behaviours;
  • Ability to absorb new information, interpret and apply to the IET’s situation;
  • Strong team working skills with the ability to work cross-functionally amongst teams and business groups;
  • Commercial awareness – able to balance legislation, standards and regulatory risks with the strategic needs of the Charity and its subsidiaries;
  • Project Management Skills  - able to manage multiple complex issues across a variety of business areas and topics;
  • Ability to adapt within a changing environment and work effectively with multiple stakeholders from a wide business background.

Desirable Criteria:

  • Experience of risk assurance or quality assurance;
  • A broad understanding of accountancy principles and the legal framework for compliance management;
  • Experience of training in business/commercial law.
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